FAQs

General Questions

Where can I give my suggestions or comments?

We’d love to hear your thoughts! For all suggestions and comments, please email concierge@posh365.com.

My Orders 

Can I cancel or modify my order after placing the order?
Here at POSH365, orders can be cancelled or modified within the hour upon check-out!

What payment methods do you accept?

We accept Visa & Paypal. If you are using Master, American Express, or Discover, please make your payment via Paypal. 

Why did I get charged tax?

All our V.I.P.s within the US enjoy tax-free orders, unless your billing address resides within the State of California! Unfortunately regulations require us to charge our sun-bathed VIPs a marginal California sales tax.

Shipping & Returns

What’s your return policy?

POSH365 honors a 30 day return policy. If for any reason you like to return the product, as long as product is not used and with its original packing, please contact concierge@posh365.com for a RMA number and return the product in its original packaging and packaging slip within 30 days upon receipt. The original payment will be refunded minus a 15% restocking fee and original shipping cost.

How soon will I get my orders?

Since most of our products are made to order, shipping out usually takes 3-4 days after receiving order. If the product is back ordered, customers can expect POSH designs within 1 to 3 weeks upon check-out.